- We provide front-line door supervisors to licensed premises on an individual, regional and national basis
- We tailor each security team carefully to compliment the profile of the venue
- We have one of the largest resource bases in the UK
- We are able to quickly mobilise specialist teams
- We provide only fully trained and licensed personnel
- We prioritise continuity of service, and have a strong focus on delivering the highest possible standards of customer service
- We provide efficient and cost effective outsourced security solutions for Door Supervision, encompassing a wide range of services, including:
- Assessment and advice about all security requirements, including staff deployment, equipment, compliance, licensing, staff training and bespoke policy preparation
- The undertaking of risk assessments, site surveys, deployment plans and assignment instructions
- The preparation of security handbooks and manuals
- The undertaking of vetting, screening, credit checks, in line with BS7858 standards
- SIA licence verification of all personnel in line with the Private Security Industry Act 2001
- The preparation and implementation of a defined induction process for all SIA licenced personnel
- The provision of specialist training and up-skilling e.g Pit Training and Customer Service Training
- Attendance of SIA licenced personnel on site to undertake delivery of security provision and public safety requirements
- Continual monitoring and review of performance against agreed KPIs
- The production of specific Client reports
- A quarterly review of security requirements and performance
- Liaising with external stakeholders e.g. promoters as required in order to review all security requirements in advance of any upcoming specific events
- Liaising with local authorities e.g. licensing bodies and police
- Response to any incidents with an appropriate course of action
Our security personnel are:
- SIA licensed
- Trained in-house and qualified
- Health and Safety trained
- First Aid trained
- Customer service trained
- Physical Intervention trained
As a company we take a proactive approach to working closely with licensing departments across the North West.
